How to Contact Apple Online Live Chat Support
Year after year, Apple proves to be one of the technology companies with the best customer service. And, in addition, they try to do everything possible to improve in this regard. Until now, you could contact Apple Support, the online customer service, from Twitter. But the company with the bitten apple has implemented a new method to contact them from the native Messages application.
Apple has updated its Apple Support application to version 3.1, the Cupertino firm has added a function that is specially designed so that iPhone, iPad and iPod touch users have the option of contacting customer service from the platform iMessage. It may interest you | The funny follies of the Messages app on your iPhone and iPad
How to Contact Apple Support
It is worth mentioning that this new function, at the moment, is only and exclusively available in the United States region and can only be used for a series of specific matters.
The Apple Support update, which you can download from the link below, also incorporates other new features when it comes to improving the experience for scheduling reservations at the Genius Bar in Apple Stores and at suppliers authorized by the company. In addition, the update includes the typical bug fixes and stability improvements.
To contact customer service from the iOS Messages app, you must go through the Apple Support app. All you have to do is click on the option “Chat Using Messages” in the link “Start Your Chat Now” (see screenshot) and then click on “Continue your chat in Messages”.
A new option that, without a doubt, will make it much easier for us when it comes to solving problems with our beloved devices.